resolution_fixed type_enhancement | by cmorgan@amsl.com
Hi there,
The Secretariat occasionally gets tickets from django-project@tools.ietf.org with subject lines like "Possible duplicate Person objects for [Name]."
We follow up on these and try to determine whether it's one person with multiple records, or multiple people with the same name.
If it's one person with multiple records, and they have more than one Datatracker username, we ask them which one they'd like to retain before merging the records.
The tickets we get include information like:
Person 1 Stephen Kent (pk=109715)
time: 2012-02-26 00:19 PST
ascii: Stephen Kent
email: skent@bbn.com unknown-email-Stephen-Kent kent@alum.mit.edu
steve.kent@raytheon.com
aliases: Stephen Kent
Person 2 Dr. Stephen T. Kent (pk=630)
time: 2012-02-26 00:03 PST
ascii: Dr. Stephen T. Kent
email: kent@bbn.com
aliases: Dr. Stephen T. Kent, Stephen Kent
Would it be possible to add "username" to the list of information provided in the initial tickets to us? That would save us the step of having to go look that up separately. (For records that don't have a username, something like "none" or leaving that blank would be helpful.)
Thank you!
Cindy
Issue migrated from trac:2307 at 2022-03-04 05:52:47 +0000
resolution_fixedtype_enhancement| by cmorgan@amsl.comHi there,
The Secretariat occasionally gets tickets from django-project@tools.ietf.org with subject lines like "Possible duplicate Person objects for [Name]."
We follow up on these and try to determine whether it's one person with multiple records, or multiple people with the same name.
If it's one person with multiple records, and they have more than one Datatracker username, we ask them which one they'd like to retain before merging the records.
The tickets we get include information like:
Would it be possible to add "username" to the list of information provided in the initial tickets to us? That would save us the step of having to go look that up separately. (For records that don't have a username, something like "none" or leaving that blank would be helpful.)
Thank you!
Cindy
Issue migrated from trac:2307 at 2022-03-04 05:52:47 +0000