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| 1 | +<html><head> |
| 2 | +<title>Roundup: an Issue-Tracking System for Knowledge Workers</title> |
| 3 | +</head><body> |
| 4 | + |
| 5 | +<h1 align=center>Roundup</h1> |
| 6 | +<h3 align=center>An Issue-Tracking System for Knowledge Workers</h3> |
| 7 | + |
| 8 | +<h2>Contents</h2> |
| 9 | + |
| 10 | +<ul> |
| 11 | + <li><a href="overview.html">Overview</a> (Initial submission to SC Track) |
| 12 | +<li><a href="#installation">Installation</a> |
| 13 | + <ul> |
| 14 | + <li><a href="#requires">Prerequisites</a> |
| 15 | + <li><a href="#getting">Getting Roundup</a> |
| 16 | + <li><a href="#installing">Installing Roundup</a> |
| 17 | + </ul> |
| 18 | +<li><a href="#starting">Getting Started</a> |
| 19 | + <ul> |
| 20 | + <li><a href="#instance">The Instance</a> |
| 21 | + <li><a href="#startcmd">Command Line Tool</a> |
| 22 | + <li><a href="#startweb">E-Mail Interface</a> |
| 23 | + <li><a href="#startweb">Web Interface</a> |
| 24 | + <li><a href="#users">Users</a> |
| 25 | + <li><a href="#issues">Issues</a> |
| 26 | + </ul> |
| 27 | +<li><a href="#admin">Administration</a> |
| 28 | + <ul> |
| 29 | + <li><a href="#cmd">Command Line Tool</a> |
| 30 | + <li><a href="#web">Web Interface</a> |
| 31 | + <li><a href="#mail">E-Mail Gateway</a> |
| 32 | + </ul> |
| 33 | +<li><a href="spec.html">Roundup's Design Document</a> ("Implementation Guide") |
| 34 | +<li><a href="#ack">Acknowledgements</a> |
| 35 | +</ul> |
| 36 | + |
| 37 | +<p><hr> |
| 38 | +<h2><a name="installation">Installation</a></h2> |
| 39 | + |
| 40 | + |
| 41 | +<h3><a name="requires">Prerequisites</a></h3> |
| 42 | + |
| 43 | +<dl> |
| 44 | + <dt>Either: |
| 45 | + <dd>Python 2.0 with pydoc installed. See http://www.lfw.org/ for pydoc. |
| 46 | + <dt>or |
| 47 | + <dd>Python 2.1 or later |
| 48 | +</dl> |
| 49 | + |
| 50 | +Download the latest version from |
| 51 | +<a href="http://www.python.org/">http://www.python.org/</a>. |
| 52 | + |
| 53 | + |
| 54 | + |
| 55 | +<h3><a name="getting">Getting Roundup</a></h3> |
| 56 | + |
| 57 | +Download the latest version from |
| 58 | +<a href="http://roundup.sf.net/">http://roundup.sf.net/</a>. |
| 59 | + |
| 60 | + |
| 61 | +<h3><a name="installing">Installing Roundup</a></h3> |
| 62 | + |
| 63 | +<ol> |
| 64 | + <li>Run: |
| 65 | + <br><tt>python setup.py install</tt> |
| 66 | + <li>If you would prefer the scripts installed in somewhere other than |
| 67 | + <tt>/usr/local/bin</tt>, add <tt>"--install-scripts=<dir>"</tt> |
| 68 | + to the command: |
| 69 | + <br><tt>python setup.py install --install-scripts=<dir></tt> |
| 70 | + <li>The command: |
| 71 | + <br><tt>python setup.py install --help</tt> |
| 72 | + <br>gives all the options available for installation. |
| 73 | +</ol> |
| 74 | + |
| 75 | + |
| 76 | +<p><hr> |
| 77 | +<h2><a name="starting">Getting Started</a></h2> |
| 78 | + |
| 79 | +The following instructions assume that you have installed roundup. If you |
| 80 | +haven't, you may still proceed - just preface all commands with "./" |
| 81 | +ie. "./roundup-admin init". |
| 82 | + |
| 83 | + |
| 84 | +<h3><a name="instance">The Instance</a></h3> |
| 85 | + |
| 86 | +We'll be referring to the term "instance" a lot from now on. An instance is |
| 87 | +a directory in your filesystem that is where all the information about a |
| 88 | +live issue tracker database is stored. The data that is entered as issues, |
| 89 | +the users who access the database and the definition of the database itself |
| 90 | +all reside there: |
| 91 | +<ol> |
| 92 | + <li><strong>Hyperdatabase</strong> |
| 93 | + <br>This is the lowest component of Roundup and is where all the |
| 94 | + issues, users, file attachments and messages are stored. |
| 95 | + <li><strong>Database schema</strong> |
| 96 | + <br>This describes the content of the hyperdatabase - what fields are |
| 97 | + stored for issues, what user information, etc. Being stored in the |
| 98 | + instance, this allows it to be customised for a particular application. |
| 99 | + It also means that changes in the Roundup core code do not affect a |
| 100 | + running instance. |
| 101 | + <li><strong>Web Interface</strong> |
| 102 | + <br>The web interface templates are defined in the instance too - and |
| 103 | + the actual CGI interface class is defined (mostly using base classes in |
| 104 | + the Roundup core code) so it, like the database, may be customised for |
| 105 | + each instance in use. |
| 106 | +</ol> |
| 107 | + |
| 108 | +Instances are created using the <tt>roundup-admin</tt> tool. |
| 109 | + |
| 110 | +<h3><a name="startcmd">Command Line Tool</a></h3> |
| 111 | + |
| 112 | +To initiliase a new instance, run <tt>roundup-admin init</tt>. You will be |
| 113 | +asked a series of questions: |
| 114 | + |
| 115 | +<ol> |
| 116 | + <li>Instance home directory |
| 117 | + <li>Schema to use |
| 118 | + <li>Database back-end to use |
| 119 | + <li>Administration user "admin" password. |
| 120 | +</ol> |
| 121 | + |
| 122 | +Roundup is configurable using a localconfig.py file in the instance home. |
| 123 | +It may have the following variable declarations: |
| 124 | + |
| 125 | +<ol> |
| 126 | + <li>MAILHOST |
| 127 | + <br>The SMTP mail host that roundup will use to send mail |
| 128 | + <li>MAIL_DOMAIN |
| 129 | + <br>The domain name used for email addresses |
| 130 | +</ol> |
| 131 | + |
| 132 | +Any further configuration should be possible by editing the instance home's |
| 133 | +__init__.py directly. |
| 134 | +<p> |
| 135 | +The email addresses used by the system by default are: |
| 136 | + |
| 137 | +<ol> |
| 138 | + <li>issue_tracker@MAIL_DOMAIN |
| 139 | + <br>submissions of issues |
| 140 | + <li>roundup-admin@MAIL_DOMAIN |
| 141 | + <br>roundup's internal use (problems, etc) |
| 142 | +</ol> |
| 143 | + |
| 144 | +<em>Note:</em> |
| 145 | +We run the instance as group "issue_tracker" and add the mail and web user |
| 146 | +("mail" and "apache" on our RedHat 7.1 system) to that group, as well as |
| 147 | +any admin people. |
| 148 | + |
| 149 | + |
| 150 | +<h3><a name="startweb">E-Mail Interface</a></h3> |
| 151 | +Set up a mail alias called "issue_tracker" as: |
| 152 | +<blockquote> |
| 153 | + <tt>|/usr/bin/python /usr/local/bin/roundup-mailgw |
| 154 | + <instance_home></tt> |
| 155 | +</blockquote> |
| 156 | + |
| 157 | +In some installations (e.g. RedHat 6.2 I think) you'll need to set up smrsh |
| 158 | +so sendmail will accept the pipe command. In that case, symlink |
| 159 | +/etc/smrsh/roundup-mailgw to /usr/local/bin/roundup-mailgw and change the |
| 160 | +command to: |
| 161 | +<blockquote> |
| 162 | + <tt>|roundup-mailgw <instance_home></tt> |
| 163 | +</blockquote> |
| 164 | + |
| 165 | +To test the mail gateway on unix systems, try: |
| 166 | + |
| 167 | +<blockquote> |
| 168 | + <tt>echo test |mail -s '[issue] test' [email protected]</tt> |
| 169 | +</blockquote> |
| 170 | + |
| 171 | + |
| 172 | + |
| 173 | +<h3><a name="startweb">Web Interface</a></h3> |
| 174 | +This software will work through apache or stand-alone. |
| 175 | +<p> |
| 176 | +<strong>Stand-alone:</strong> |
| 177 | +<ol> |
| 178 | + <li>Edit roundup-server at the top - ROUNDUP_INSTANCE_HOMES needs to know |
| 179 | + about your instance. *** command-line option |
| 180 | + <li><tt>roundup-server [hostname port]</tt> (hostname may be "") |
| 181 | + <li>Load up the page <tt>/<instance name>/index</tt> where |
| 182 | + instance name is the |
| 183 | + name you nominated in <tt>ROUNDUP_INSTANCE_HOMES</tt>. |
| 184 | +*** command-line option |
| 185 | +</ol> |
| 186 | + |
| 187 | +<strong>Apache:</strong> |
| 188 | +<ol> |
| 189 | + <li>Make sure roundup.cgi is executable. Edit it at the top - |
| 190 | + ROUNDUP_INSTANCE_HOMES needs to know about your instance. |
| 191 | + <li>Edit your <tt>/etc/httpd/conf/httpd.conf</tt> and make sure that the |
| 192 | + <tt>/home/httpd/html/roundup/roundup.cgi</tt> script will be treated as a CGI |
| 193 | + script. |
| 194 | + <li>Add the following to your <tt>/etc/httpd/conf/httpd.conf</tt>: |
| 195 | +<pre> |
| 196 | +------8<------- snip here ------8<------- |
| 197 | +RewriteEngine on |
| 198 | +RewriteCond %{HTTP:Authorization} ^(.*) |
| 199 | +RewriteRule ^/roundup/roundup.cgi(.*) /home/httpd/html/roundup/roundup.cgi$1 [e=HTTP_CGI_AUTHORIZATION:%1,t=application/x-httpd-cgi,l] |
| 200 | +------8<------- snip here ------8<------- |
| 201 | +</pre> |
| 202 | + note: the RewriteRule must be on one line - no breaks |
| 203 | + <li>Re-start your apache to re-load the config |
| 204 | + <li>Load up the page <tt>/roundup/roundup.cgi/<instance name>/index</tt> where |
| 205 | + instance name is the name you nominated in ROUNDUP_INSTANCE_HOMES. |
| 206 | +</ol> |
| 207 | + |
| 208 | + |
| 209 | +<h3><a name="users">Users</a></h3> |
| 210 | +To add users, use one of the following interfaces: |
| 211 | + |
| 212 | +<ol> |
| 213 | + <li>On the web, access the URL <tt>.../<instance name>/newuser</tt> |
| 214 | + to bring up a form which may be used to add a new user. |
| 215 | + <li>On the command-line, use: |
| 216 | + <br><tt>roundup-admin -i <instance home> create user |
| 217 | + username=bozo password=bozo [email protected]</tt> |
| 218 | + <br>Supply the admin username and password. roundup-admin will print the |
| 219 | + id of the new user. |
| 220 | + <li>Any e-mail sent to roundup from an address that doesn't match an |
| 221 | + existing user in the database will result in a new user entry being |
| 222 | + created for that user. |
| 223 | +</ol> |
| 224 | + |
| 225 | + |
| 226 | + |
| 227 | +<h3><a name="issues">Issues</a></h3> |
| 228 | +To add issues, use one of the following interfaces: |
| 229 | + |
| 230 | +<ol> |
| 231 | + <li>On the web, access the URL <tt>.../<instance name>/newissue</tt> |
| 232 | + to bring up a form which may be used to add a new issue. |
| 233 | + <li>On the command-line, use: |
| 234 | + <br><tt>roundup-admin -i <instance home> create issue |
| 235 | + title="test issue"</tt> |
| 236 | + <br>Supply the admin username and password. roundup-admin will print the |
| 237 | + id of the new issue. |
| 238 | + <li>Any e-mail sent to roundup with the subject line containing [issue] |
| 239 | + will automatically created a new issue in the database using the |
| 240 | + contents of the e-mail. |
| 241 | +</ol> |
| 242 | + |
| 243 | +<p><hr> |
| 244 | +<h2><a name="ack">Acknowledgements</a></h2> |
| 245 | + |
| 246 | +Go Ping, you rock! Also, go Bizar Software for letting me implement this |
| 247 | +system on their time. |
| 248 | + |
| 249 | +</body></html> |
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