Provide a more helpful text on the 500 server error page.

 - Legacy-Id: 3516

Author: levkowetz

ietf/templates/500.html

@@ -7,9 +7,22 @@
 
 <h2>Internal Server Error.</h2>
 
-<p>The server encountered an internal error and was unable to complete
-    your request. Either the server is overloaded or there was an
-    error in a script used to generate the requested page.</p>
+<p class="error-text">
+   The server encountered an internal error and was unable to complete
+   your request. Either the server is overloaded or there was an
+   error in a script used to generate the requested page.  In case this
+   was an overload problem or other temporary error, you may want to
+   try again in a little while.
+</p>
+<p class="error-text">
+   A failure report with details about what happened has been sent to the
+   server administrators.  It would be helpful if you would file a bug
+   report with additional information at the
+   <a href="http://trac.tools.ietf.org/tools/ietfdb/newticket">IETF database issue tracker</a>, too.
+</p>
 
-<p>Please contact <a href="mailto:webtools@ietf.org">webtools@ietf.org</a>.</p>
+<p class="error-text">
+   If the problem hasn't been fixed in a timely manner, 
+   please contact <a href="mailto:ietf-action@ietf.org">ietf-action@ietf.org</a>.
+</p>
 {% endblock %}

static/css/base2.css

@@ -132,6 +132,11 @@ table.ballot_icon td.ballot_icon_my { border: 3px outset black;}
 .ietf-highlight-r { padding:0 2px;background:#ffa0a0;}
 .ietf-divider { background: #2647a0; color: white; font-size:116%; padding:0.5em 1em; }
 
+.error-text {
+	font-size: 1.095em;
+	width: 48em;
+}
+
 form .actions {
   margin-top: 20px;
 }