diff --git a/bot/telegram_bot.py b/bot/telegram_bot.py
index 30b1de9..f36dfb9 100644
--- a/bot/telegram_bot.py
+++ b/bot/telegram_bot.py
@@ -74,7 +74,7 @@ def start(update, context):
             return CS.SET_UP
     except Exception as e:
         update.message.reply_text(
-            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e))
+            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e)), parse_mode=ParseMode.HTML
         )
     return ConversationHandler.END
 
@@ -126,11 +126,11 @@ def set_up(update, context) -> int:
 
         except GoogleSheetError as e:
             update.message.reply_text(
-                ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e))
+                ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e)), parse_mode=ParseMode.HTML
             )
         except DatabaseError as e:
             update.message.reply_text(
-                ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e))
+                ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e)), parse_mode=ParseMode.HTML
             )
         except Exception as e:
             update.message.reply_text(GSHEET_ERROR_TEXT)
@@ -207,7 +207,7 @@ def config_handler(update, context) -> int:
             return CS.CONFIG_SETUP
         except Exception as e:
             update.callback_query.message.reply_text(
-                ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e))
+                ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e)), parse_mode=ParseMode.HTML
             )
         return ConversationHandler.END
 
@@ -228,7 +228,7 @@ def config_setup(update, context) -> int:
             return CS.CONFIG_CATEGORY
     except Exception as e:
         update.callback_query.message.reply_text(
-            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e))
+            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e)), parse_mode=ParseMode.HTML
         )
         return ConversationHandler.END
     update.callback_query.edit_message_text(END_TEXT, reply_markup=None)
@@ -264,7 +264,7 @@ def config_category(update, context) -> int:
                 return CS.CONFIG_SUBCATEGORY
     except Exception as e:
         update.callback_query.reply_text(
-            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e))
+            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e)), parse_mode=ParseMode.HTML
         )
         return ConversationHandler.END
 
@@ -288,7 +288,7 @@ def config_subcategory(update, context) -> int:
         return CS.CONFIG_PAYMENT
     except Exception as e:
         update.callback_query.message.reply_text(
-            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e))
+            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e)), parse_mode=ParseMode.HTML
         )
         return ConversationHandler.END
 
@@ -309,7 +309,7 @@ def config_payment(update, context) -> int:
             return CS.CONFIG_SUBPAYMENT
     except Exception as e:
         update.callback_query.message.reply_text(
-            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e))
+            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e)), parse_mode=ParseMode.HTML
         )
         return ConversationHandler.END
 
@@ -336,7 +336,7 @@ def config_subpayment(update, context) -> int:
         return ConversationHandler.END
     except Exception as e:
         update.callback_query.message.reply_text(
-            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e))
+            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e)), parse_mode=ParseMode.HTML
         )
         return ConversationHandler.END
 
@@ -358,7 +358,7 @@ def add_entry(update, context):
         return CS.ENTRY
     except Exception as e:
         update.message.reply_text(
-            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e))
+            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e)), parse_mode=ParseMode.HTML
         )
         return ConversationHandler.END
 
@@ -407,7 +407,7 @@ def remarks(update: Update, context) -> int:
         return CS.CATEGORY
     except Exception as e:
         update.message.reply_text(
-            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e))
+            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e)), parse_mode=ParseMode.HTML
         )
     return ConversationHandler.END
 
@@ -453,7 +453,7 @@ def category(update, context) -> int:
                 return CS.PAYMENT
     except Exception as e:
         update.callback_query.reply_text(
-            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e))
+            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e)), parse_mode=ParseMode.HTML
         )
     return ConversationHandler.END
 
@@ -481,7 +481,7 @@ def subcategory(update, context) -> int:
         return CS.PAYMENT
     except Exception as e:
         update.callback_query.message.reply_text(
-            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e))
+            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e)), parse_mode=ParseMode.HTML
         )
     return ConversationHandler.END
 
@@ -513,7 +513,7 @@ def payment(update, context) -> int:
             update.callback_query.message.reply_text("Transaction logged.")
     except Exception as e:
         update.callback_query.message.reply_text(
-            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e))
+            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e)), parse_mode=ParseMode.HTML
         )
     return ConversationHandler.END
 
@@ -542,7 +542,7 @@ def subpayment(update, context) -> int:
         update.callback_query.message.reply_text("Transaction logged.")
     except Exception as e:
         update.callback_query.message.reply_text(
-            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e))
+            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e)), parse_mode=ParseMode.HTML
         )
     return ConversationHandler.END
 
@@ -671,7 +671,7 @@ def add_transport(update, context):
         )
     except Exception as e:
         update.callback_query.message.reply_text(
-            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e))
+            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e)), parse_mode=ParseMode.HTML
         )
         return ConversationHandler.END
 
@@ -700,7 +700,7 @@ def add_transport(update, context):
                 return CS.QUICK_ADD_TRANSPORT
         except Exception as e:
             update.message.reply_text(
-                ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e))
+                ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e)), parse_mode=ParseMode.HTML
             )
         return ConversationHandler.END
 
@@ -719,7 +719,7 @@ def add_others(update, context):
         )
     except Exception as e:
         update.callback_query.message.reply_text(
-            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e))
+            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e)), parse_mode=ParseMode.HTML
         )
         return ConversationHandler.END
 
@@ -737,7 +737,7 @@ def add_others(update, context):
             )
         except Exception as e:
             update.message.reply_text(
-                ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e))
+                ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e)), parse_mode=ParseMode.HTML
             )
     return CS.QUICK_ADD_CATEGORY
 
@@ -775,7 +775,7 @@ def quick_add(update, context) -> int:
             return ConversationHandler.END
         except Exception as e:
             update.message.reply_text(
-                ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e))
+                ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e)), parse_mode=ParseMode.HTML
             )
             return ConversationHandler.END
     except Exception as e:
@@ -784,7 +784,7 @@ def quick_add(update, context) -> int:
 
 
 def help(update, context):
-    update.message.reply_text(HELP_TEXT)
+    update.message.reply_text(HELP_TEXT, parse_mode=ParseMode.HTML)
 
 
 def get_day_transaction(update, context):
@@ -799,7 +799,7 @@ def get_day_transaction(update, context):
         return CS.HANDLE_GET_TRANSACTION
     except Exception as e:
         update.message.reply_text(
-            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e))
+            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e)), parse_mode=ParseMode.HTML
         )
         return ConversationHandler.END
 
@@ -816,7 +816,7 @@ def get_overall(update, context):
         return CS.HANDLE_GET_OVERALL
     except Exception as e:
         update.message.reply_text(
-            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e))
+            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e)), parse_mode=ParseMode.HTML
         )
     return ConversationHandler.END
 
@@ -860,7 +860,7 @@ def handle_get_transaction(update, context):
             return CS.HANDLE_GET_TRANSACTION
     except Exception as e:
         update.message.reply_text(
-            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e))
+            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e)), parse_mode=ParseMode.HTML
         )
     return ConversationHandler.END
 
@@ -898,7 +898,7 @@ def handle_get_overall(update, context):
             return CS.HANDLE_GET_OVERALL
     except Exception as e:
         update.message.reply_text(
-            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e))
+            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e)), parse_mode=ParseMode.HTML
         )
     return ConversationHandler.END
 
@@ -915,7 +915,7 @@ def add_income(update, context):
         return CS.INCOME
     except Exception as e:
         update.message.reply_text(
-            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e))
+            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e)), parse_mode=ParseMode.HTML
         )
     return ConversationHandler.END
 
@@ -944,7 +944,7 @@ def income(update, context) -> int:
         return CS.WORK_PLACE
     except Exception as e:
         update.message.reply_text(
-            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e))
+            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e)), parse_mode=ParseMode.HTML
         )
     return ConversationHandler.END
 
@@ -978,7 +978,7 @@ def cpf(update, context) -> int:
             update.callback_query.message.reply_text(INCOME_LIMIT_TEXT)
     except Exception as e:
         update.callback_query.message.reply_text(
-            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e))
+            ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e)), parse_mode=ParseMode.HTML
         )
     return ConversationHandler.END
 
@@ -1102,7 +1102,7 @@ def notify_preview(update, context):
             query.edit_message_text(text="Message sending cancelled.")
     except Exception as e:
         query.edit_message_text(
-            text=ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e))
+            text=ERROR_TEXT + "\nError:\n" + utils.sanitize_error_message(str(e)), parse_mode=ParseMode.HTML
         )
     return ConversationHandler.END
 
diff --git a/bot/text_str.py b/bot/text_str.py
index cbedad4..3c0023f 100644
--- a/bot/text_str.py
+++ b/bot/text_str.py
@@ -2,6 +2,7 @@
 
 GOOGLE_API_EMAIL = os.getenv("GOOGLE_API_EMAIL")
 GOOGLE_TEMPLATE = "http://tinyurl.com/ymm-2024-expense-sheet"
+GOOGLE_FORM = "https://forms.gle/kXySdv3Wjv7QmSug7"
 SETUP_TEXT = (
     "Please set up your Google sheet by following the steps below.\n\n"
     + f"1. Head over to <a href='{GOOGLE_TEMPLATE}'>Expense Tracker Template</a>\n"
@@ -14,7 +15,7 @@
     + "6. Copy your entire Google Sheet URL and send it over\n"
     + "Example: https://docs.google.com/spreadsheets/d/abcd1234/edit\n"
 )
-ERROR_TEXT = "There seems to be an error, please try again later. If the problem persists, please report it at github.com/brucewzj99/tele-tracker-v2/issues\nwith the error message.\n"
+ERROR_TEXT = f"There seems to be an error, please try again later. If the problem persists, please report it over at this <a href='{GOOGLE_FORM}'>form.</a>\n"
 SUCCESS_LINK_TEXT = "Google sheet successfully linked! Please proceed to configure your Dropdown sheet.\nOnce completed, type /addentry to add your first entry!"
 GSHEET_ERROR_TEXT = f"There seems to be an error linking your google sheet, have you shared your Google Sheet with {GOOGLE_API_EMAIL} yet?"
 GSHEET_WRONG_TEXT = (
@@ -49,13 +50,14 @@
     + "Remember to configure your Dropdown sheet to get started on this bot.\n\n"
     + "/config - Update Sheet Settings\n"
     + "/addentry - Add Expense Entry\n"
+    + "/backlog - Add transaction in the past\n"
     + "/addtransport - Quick Add Transport Entry\n"
     + "/addothers - Quick Add Other Entry\n"
     + "/addincome - Add Income Entry\n"
     + "/getdaytransaction - Retrieve transaction from dates\n"
     + "/getoverall - Retrieve overall transaction for a month\n"
     + "/cancel - Cancel Conversation\n"
-    + "\nTo report bugs or request any features, please create a issue at https://github.com/brucewzj99/tele-tracker-v2/issues\n"
+    + f"\nTo report bugs, give your feedback or request any features, please do so via this <a href='{GOOGLE_FORM}'>form.</a>\n"
     + "\nYou can support me by buying me a coffee at https://ko-fi.com/brucewzj"
 )
 
diff --git a/release_notes.md b/release_notes.md
index 5281994..0a43e35 100644
--- a/release_notes.md
+++ b/release_notes.md
@@ -1,4 +1,8 @@
 # Release Notes
+## Version 2.4.1 - Date 12 May 2024
+### Enhancement 🔥
+- Added google form for reporting bugs, feedbacks and feature requests
+
 ## Version 2.4 - Date 6 May 2024
 ### Enhancement 🔥
 - Clearer error messages for users