How to export the Up- and Download values?

[myssv]

Checklist

• I have read the docs.
• I have searched open and closed issues.

Deployment Environment

Docker Compose

Description

Hi there,

I just want to export my values, but it seems they are missing in the export file.

Here are my datas in the Results:

But in the export file, the values are missing:

ID,Service,Status,Scheduled,Healthy,"Created at","Updated at",Comments,"Server id",Type,Level,Message
1021,Ookla,Completed,Yes,No,"2025-12-28 14:10:01","2025-12-28 14:10:12",,51487,result,,
1020,Ookla,Completed,Yes,No,"2025-12-28 13:10:00","2025-12-28 13:10:12",,51487,result,,
1019,Ookla,Completed,Yes,No,"2025-12-28 12:10:00","2025-12-28 12:10:12",,51487,result,,
1018,Ookla,Completed,Yes,No,"2025-12-28 11:10:00","2025-12-28 11:10:12",,51487,result,,
1017,Ookla,Completed,Yes,No,"2025-12-28 10:10:00","2025-12-28 10:10:11",,51487,result,,
1016,Ookla,Completed,Yes,No,"2025-12-28 09:10:00","2025-12-28 09:10:15",,51487,result,,
1015,Ookla,Completed,Yes,No,"2025-12-28 08:10:00","2025-12-28 08:10:12",,51487,result,,
1014,Ookla,Completed,Yes,No,"2025-12-28 07:10:00","2025-12-28 07:10:13",,51487,result,,
1013,Ookla,Completed,Yes,No,"2025-12-28 06:10:00","2025-12-28 06:10:11",,51487,result,,
1012,Ookla,Completed,Yes,No,"2025-12-28 05:10:00","2025-12-28 05:10:11",,51487,result,,

Is there any fault on my site?

Anything else?

No response

[seh2000]

Strange...
I get a .csv file in which all columns are shown;

[myssv]

I just checked again:

At the results I click on "Export Results" and say Export

And the values are not in the file.

Software release v1.13.4

[alexjustesen]

Anything in the logs?

[seh2000]

I am on same version.
Just did the Export 3 times and each time all columns (some 55 in my case) were Exported.
Why you don't get all columns exported I can't answer.

However, I noted a discrepancy between what is shown on the Result page for DL/UP bandwidths and the same for the exported values.
That is a separate issue that I'll raise.

[myssv]

Which logs should I look at?

[svenvg93]

However, I noted a discrepancy between what is shown on the Result page for DL/UP bandwidths and the same for the exported values. That is a separate issue that I'll raise.

The export is the raw data returned by the Ookla CL. Which in the UI we convert to Mbit. The export is bits if I remember correctly. Is that what you meant?

[seh2000]

@svenvg93
Sorry - I didn't wanted to highjack the thread...
I understood it is the raw data returned from each test, not 100% sure if the export is in bits or bytes. I actually didn't perform a full conversation, which I did and I was wrong!
2094282164 bytes is = 1.9504522569 Gb - my bad!
But the result page shows 1.72 Gbps
So I am still a bit confused...